If you are located outside of Europe there could be customs charges depending on the value of your order, it is your responsibility to check the customs charges for your country (UK will charge customs over £150). If you refuse to pay the customs charges that DPD present to you applicable to your country your order will be sent back to us.
We will refund you the full value of the order less 20% restocking fee (Non-sale value) as well the shipping cost (charged to us by DPD) as a result of your non payment of the customs.
We ship automatically to the following countries worldwide:
If your country is not listed please contact us for special arrangements.
We aim to dispatch orders within 24 hours (except weekends).
Hair colours and hair products contain liquids. The products originate in Denmark but cannot be posted out as liquids are prohibited from overseas postage due to security protocol.